Min 6kg
Shuttle Service
We collect from your door and return everything clean, pressed, and packed. No errand needed.
Starting from Rp 15k / kg
— Services & Pricing
A house built on careful hands.
Boutique laundry, hospitality linen, and delicate fabric care — priced honestly, handled quietly.
— Pricelist
Transparent pricing, measured by hand.
All prices are in IDR. Tap any section to view detailed services, turnaround times and per-item rates.
Min 3kg
Drop-off to Outlet
Prefer to come in yourself? Visit our atelier in Tumbak Bayuh.
Starting from Rp 10k / kg
Per PCS
Premium Care
Garment-by-garment attention for your finest pieces.
— More items & details —
Download the full price list.
— The Process
Designed around your schedule.
01
Receive & Document
Every item is logged, photographed, and tagged before anything else begins.
02
Spot & Assess
Stains are identified, graded, and flagged — we message you before treating anything out of the ordinary.
03
Wash
Each load is sorted by fabric type and washed on the appropriate cycle with measured detergents.
04
Dry
Dried by machine or hung to air — based on fabric care requirements, never by convenience.
05
Press
Hand-pressed or steamed to the finish each fabric deserves.
06
Fold
Folded with precision. Every crease intentional.
07
Pack & Return
Wrapped, sealed, and returned — ready to go straight back into your wardrobe.
Fine print
Terms & Conditions
A few house rules to keep every basket honest, transparent and well-cared-for.
Policy 01
How We Weigh Your Order
Weighed dry upon arrival — this is the basis of your invoice. Shuttle orders are confirmed at collection before processing begins.
Policy 02
Turnaround Times
Express: 4–5 hrs (before 5pm). One Day: 24 hrs. Regular: 2–3 days. Any delays communicated via WhatsApp.
Policy 03
Stains & Pre-existing Condition
All items photographed on arrival. We contact you before processing anything unusual — old or set-in stains cannot always be fully removed.
Policy 04
Stain Treatment
Quoted separately and confirmed before any treatment begins. No charges without your approval.
Policy 05
Damage & Claims
Claims must be raised at the time of return — not after items have been taken. Declare high-value pieces before processing.
Policy 06
Items We Cannot Accept
We may decline heavily contaminated items or those without a readable care label. We'll always contact you before returning anything unprocessed.
Policy 07
Care Labels & Customer Responsibility
Missing or illegible labels are handled with professional judgment — results cannot be fully guaranteed. Inform us of any special requirements beforehand.
Policy 08
Delicate & Special Items
Silk, cashmere, and embellished pieces must be declared at drop-off or collection. Undeclared delicate items fall outside our damage claim scope.
Policy 09
Lost or Missing Items
Report within 24 hours of receiving your order. We investigate using item records and keep you updated throughout.
Policy 10
Order Documentation
Every order is photographed and recorded on arrival for quality control and dispute resolution only. Never shared with third parties.
— Questions
Ask, and we'll answer.
Where do you deliver?
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We cover Canggu, Pererenan, Seminyak, Dalung, and surrounding areas via Gojek — wider coverage available on request. Shuttle service requires a minimum of 6kg; drop-off at our atelier starts from 3kg.
How do I place an order?
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Everything goes through WhatsApp. For shuttle, send your order and any care instructions via chat. For drop-off, speak to our staff directly — they'll note everything on your order.
Are my clothes washed separately from other customers?
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Always. Every order gets its own dedicated machine cycle — your laundry is never mixed with anyone else's.
How do I track my order?
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Once your order is logged, we send a QR link to your WhatsApp. Use it to track your order status in real time and view our photo documentation of any pre-existing stains or damage — full transparency from the moment we receive your items.
Can I give special care instructions?
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Yes — for delicate fabrics, sensitive skin, or specific items, just let us know. We'll adjust the cycle, detergent, or handling accordingly.
What if something is damaged or lost?
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Contact us via WhatsApp and we'll work with you directly to find a fair resolution.
Hand us your basket.
Message us on WhatsApp — we'll confirm your pickup window within minutes.
